Strasser Testimonials

Thank you Strasser!
We love our new vanity!

— Holly M.
 

"I love my new guest bath with the beautifully made vanity. This particular vanity is 18" deep to fit in the room, though from the picture, you would never know that it's more narrow than standard vanities. Thank you for making such a beautiful and solid product!"

— Nina - New Jersey

"My wife loves the deep drawers offered by Strasser vice the shallow “after thought” drawers offered by others... I found the unit to be very well constructed. The folks who installed it kept remarking – Wow, that door is one solid piece of wood." 

Andy - Virginia

I just installed a 30" Vanity and like to give my comments on it: The design, engineering and manufacture are outstanding. On a scale of 1 to 10 you rate a 15! The ease of working with the hardware is fabulous. I have never before encountered such innovative and effective design. I know we will enjoy this product for many, many years. Thanks to everyone who contributed to create this product.

Peter L.

The vanity top you sent is in perfect condition and was just installed this morning.  I had  to wait a week to fit into my plumbers busy schedule and I also needed his help to lift the heavy crate and unpack it.  The packaging was amazingly study and safely designed but took some doing to carefully extract the vanity top.  Great job and many thanks to you and all at Strasser.  Have a wonderful day.

Gary and Gloria A.
 

We bought a Strasser Wood vanity through Ferguson over 12 years ago here in Pennsylvania. It was beautiful when we bought it. Over time the faces became a bit defective but the drawers continued to work perfectly. After contacting the company, they were so happy to replace the faces of our vanity and once again, we have a stunning vanity in our bath. Hats off to this US company; their products, their workmanship, and customer service. We will only deal with Strasser again in the future.

—Ellen O.

I am dropping you a line to shed some light on a completely outstanding employee who works for Strasser.  After 27+ years in the high end retail plumbing business, I very rarely come across someone real special…..Cameron Santos is it!!!!  Cameron’s off the charts customer service, product knowledge, attention to detail and professionalism are very rare in our industry, and she should be commended for that.  Strasser, IS always a go to line for me, and will be my first choice during client consultations on multiple high end bath projects. Your company should be very proud to have her represent you….she is a feather in your cap!!!
Best,

Doug L., Sales Consultant, Frank Webbs Bath Center - Needham, MA

I wish to thank you and Strasser Woodenworks for the excellent job done for us! Most appreciated was the attention to detail Strasser Woodenworks took in verifying the color match to our existing vanity. As you can see the match is a good one and as I told you this is not a million dollar home and in fact is quite 'eclectic' in many areas. No excuse but the match suits us. Had we needed to replace the vanity there is no question that you would have built that also as we really liked the floor models on display at Ferguson Enterprises here in Chicago. Thanks once again for the professional service and a quality built product - both of which were greatly appreciated.

—Nicholas and Karen K. - Chicago, Illinois.

The replacement vanity arrived on Friday.  It looks fantastic!  The quality of the construction and finish work is outstanding!  Thanks very much for handling my issue so quickly and effectively.  I believe you can tell a great deal about a company by how they respond to customer problems and after my experience, I know your company is clearly among the best.  Thanks to all at Strasserwood.  I will be buying more of your beautiful cabinetry in the future!

—Alan L.

Just a quick note to say thank you for the good service. We outfitted our home with Strasser cabinets about 20 years ago and recently needed to replace a few worn hinges, an e-mail to our local Strasser shop helped identify the hinges and to our surprise they were either under a life time warranty or they just sent them for good service. The cabinets still look good and work well. Thanks again for keeping long term customers in mind.

—Dave and Yvonne R. - Snohomish, Washington

This week I had the pleasure of working with Cameron Santos on a problem I had with a Strasser vanity that I purchased through Home Depot online.  Cameron promptly handled my inquiry, gave me several options to resolve my problem, and was quick to respond to my emails.  Cameron did mention that you [Megan] were involved in settling the matter of my damaged vanity.  I truly appreciate how you and Cameron resolved my problem so efficiently. Your customer service was excellent and greatly appreciated!! I reordered the vanity because it is beautiful and perfect for my needs.  Thank you so much!

—Meg M.

Thanks to Strasser for producing such a high quality product! As a home owner who must carefully weigh cost with the quality and durability of a product, I am delighted that I can do that while supporting American labor. Professionals (e.g., the plumber, the handyman) and relatives alike have remarked on the high quality of the construction of the vanity and medicine cabinet, from the dove-tailed drawers to the self-closing doors. I am delighted to have found your product and would be glad to recommend it to others.

—John F.

As always Peter you are a gentleman that stands by the true meaning of customer service.  Your solution is so generous, I wish more of our vendors would follow your view of how a business partnership can work. Thank you for helping our customer.
Warm regards,

—Ruthanne

They (replacement doors) look great. Thanks again for your personal involvement.

—Dan S.

Thank you! An amazingly fast response. It’s always been a pleasure to deal with Strasser.

—Don

  

"My wife loves the deep drawers offered by Strasser versus the shallow “after thought” drawers offered by others... I found the unit to be very well constructed. The folks who installed it kept remarking – Wow, that door is one solid piece of wood."

- Andy

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