BROCHURES & CATALOGS
INSTALLATION & CARE
STRASSER
SIMPLICITY
DEALER CONTACTS & INFORMATION
STRASSER MAIN INFORMATION
Phone
800-445-0494
Fax
800-788-2047
Purchase Orders
orders@strasserwood.com
Customer Service
service@strasserwood.com
Address
14237 NE 200th Street
PO Box 446
Woodinville, WA 98072
STRASSER CUSTOMER SERVICE TEAM
Sean Kristek (CSR)
ext 102
seank@strasserwood.com
Morgan Hunter (CSR)
ext 104
morganh@strasserwood.com
Brad Kiel (NSM)
bradk@strasserwood.com
ACCOUNTING
June Sherwood
ext 114
junes@strasserwood.com
PURCHASING TERMS
Please contact Strasser Customer Service.
FREIGHT TERMS
1-3 Pieces
$150 per purchase order
4+
$100 per purchase order
WA, OR, CA, ID
$100 flat rate per purchase order
If drop ship is required, we can ship to the dealer's local last mile shipping company. Dealer will be responsible for coordinating delivery.
WARRANTIES
Strasser Woodenworks branded products
Lifetime Limited warranty
Simplicity branded products
5 Year Limited warranty
Hi-tech Bluetooth mirror
2 Year Limited Manufacturer’s warranty
RETURN POLICY
Products returned in re-sellable condition (including original packaging) and returned within 60 days of receiving will be accepted. They are subject to a 25% re-stocking fee and the customer is responsible for return freight.
ORDERING
ONLINE LITERATURE & SHOWROOM SAMPLE ORDER FORM
- Save it to your desktop
- Open it and fill in the pertinent information
- Save and email to us or print and fax
BMC ORDER FORM
- Color Sample MUST be ordered and approved before submitting order!
- BMC Ordering Instructions